Privacy Policy
Your privacy is our priority. Learn how we protect your data.
Last Updated: January 2025
Introduction
Convidule ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.
1. Information We Collect
Account Information
When you create an account, we collect information such as your name, email address, password, and company information.
Social Media Information
When you connect your social media accounts (Instagram, Facebook, Twitter, LinkedIn, Pinterest), we collect information needed to post and interact on your behalf. This includes your profile data and analytics.
Content Data
We collect and store your brand information, posting preferences, and content you create using Convidule to provide our services.
Usage Data
We automatically collect information about your interactions with the Service, including IP addresses, browser type, pages visited, and time spent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve the Service
- Generate AI-powered content tailored to your brand
- Post content to your social media accounts
- Respond to comments automatically on your behalf
- Send service-related updates and notifications
- Process payments and manage subscriptions
- Analyze usage patterns to enhance user experience
- Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data in transit and at rest, secure authentication, and regular security audits.
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating the Service (payment processors, hosting providers)
- Social Media Platforms: Your credentials and data are shared with connected platforms to enable posting and engagement
- Legal Requirements: When required by law or to protect our rights
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (with exceptions)
- Portability: Request your data in a portable format
- Opt-out: Opt-out of certain data processing activities
To exercise these rights, contact us at support@convidule.com
6. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You can request deletion of your account and data at any time, and we will comply within 30 days.
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage. You can control cookie settings in your browser. For more information, see our Cookie Policy.
8. Children's Privacy
Convidule is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.
Contact Us About Privacy
If you have questions about this Privacy Policy or our privacy practices, please contact us at support@convidule.com
