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Privacy Policy

Your privacy is our priority. Learn how we protect your data.

Last Updated: January 2025

Introduction

Convidule ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website and services.

1. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, password, and company information.

Social Media Information

When you connect your social media accounts (Instagram, Facebook, Twitter, LinkedIn, Pinterest), we collect information needed to post and interact on your behalf. This includes your profile data and analytics.

Content Data

We collect and store your brand information, posting preferences, and content you create using Convidule to provide our services.

Usage Data

We automatically collect information about your interactions with the Service, including IP addresses, browser type, pages visited, and time spent.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve the Service
  • Generate AI-powered content tailored to your brand
  • Post content to your social media accounts
  • Respond to comments automatically on your behalf
  • Send service-related updates and notifications
  • Process payments and manage subscriptions
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data in transit and at rest, secure authentication, and regular security audits.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us in operating the Service (payment processors, hosting providers)
  • Social Media Platforms: Your credentials and data are shared with connected platforms to enable posting and engagement
  • Legal Requirements: When required by law or to protect our rights

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data (with exceptions)
  • Portability: Request your data in a portable format
  • Opt-out: Opt-out of certain data processing activities

To exercise these rights, contact us at support@convidule.com

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. You can request deletion of your account and data at any time, and we will comply within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage. You can control cookie settings in your browser. For more information, see our Cookie Policy.

8. Children's Privacy

Convidule is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete it.

Contact Us About Privacy

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@convidule.com