7-Day Money-Back Guarantee
We're confident you'll love Convidule. If you don't, we'll refund your money—no questions asked.
Last Updated: January 2025
Our Promise
We offer a full 7-day money-back guarantee on all Convidule subscriptions. If you're not completely satisfied with the Service, we'll refund 100% of your subscription fee, no questions asked.
Refund Terms and Conditions
✓ 7-Day Window
You have exactly 7 calendar days from the date of your initial subscription purchase to request a refund. We count from the moment your payment is processed.
✓ Full Refund
If you request a refund within the 7-day window, we will refund 100% of your subscription payment. No partial refunds or deductions will be applied.
✓ No Questions Asked
We don't require a reason for your refund request. Whether you found a better solution, changed your mind, or simply decided Convidule isn't right for you, we respect your decision.
✓ Processing Time
Refunds are processed within 5-7 business days after your refund request is approved. The time it takes for funds to appear in your account may vary depending on your financial institution.
What's NOT Covered by This Guarantee
While our refund policy is generous, there are a few exceptions:
- Refund requests made after the 7-day period (unless due to a service failure on our part)
- Refund requests for usage-based overage charges or add-on services
- Refund requests where the account was used to violate our Terms of Service
- Annual subscriptions purchased at a discount (monthly only)
How to Request a Refund
Email Our Support Team
Send an email to support@convidule.com with the subject line "Refund Request"
Provide Your Information
Include your account email, subscription plan, and the email address associated with your payment method
We'll Process It
Our support team will verify your eligibility and process your refund within 24 hours if approved
Receive Your Refund
Funds will be returned to your original payment method within 5-7 business days
Frequently Asked Questions
Can I request a refund after 7 days?
Generally, no. However, if you experience a significant service failure or issue on our end that prevents you from using the Service, please contact us and we'll evaluate your situation individually.
What if I paid with a credit card?
The refund will be credited back to the same card you used to make the purchase. If the card has been closed or changed, you may need to contact your bank.
Can I get a refund on an annual plan?
Yes, if you purchased an annual plan within the last 7 days, you're eligible for a full refund. Our refund guarantee applies to all new subscriptions.
Will my account be deleted after a refund?
Yes, once a refund is processed, your Convidule account will be terminated and your data will be deleted per our Privacy Policy.
Try Convidule Risk-Free
Start your free trial today or jump into a paid plan. You have nothing to lose with our 7-day guarantee.
Questions About Our Refund Policy?
Contact our support team at support@convidule.com or call +1 (234) 567-8901